ChatBot
for FaceBook Messenger

Extend the
WPBotand
WoowBot’s functionality to chat
with your users on a
Facebook Page& Facebook
Messenger! Utilize our ChatBot on your website as
a hub to respond to customer questions powered by
DialogFlow’smachine learning,
do website search (for WPBot) or product search (for WoowBot).

This
FaceBook Messenger ChatBotaddon supports user
interactions as the ChatBot will normally do on your website but
also as a ChatBot on FaceBook Messenger and on your
FaceBook Page! The plugin also supports FB page
admin
handover protocolfor bot and human messaging so
you can
take over the conversationas page admin any time
you are online!. Provide
24/7Intelligent customer support through a
combinationof
ChatBot & Humansto increase sales and
conversations!

++Please note that this AddOn Requires either WPBot or
WoowBot to be already installed on your website.



Users can converse fluidly and naturally with the Bot
– thanks to its Integration with
Google‘s
DialogFlow (AI and NLP), Search website or
products,
Send eMailor Leave number for call back. Create
Custom Intents from DialogFlow –
Survey/Poll, appointment, service requestsetc.

What is the FaceBook Messenger ChatBot?

The FaceBook Messenger
ChatBot is an
AddOnfor our popular WordPress ChatBot plugin
WPBot and WooCommerce shopping bot plugin WoowBot. A ChatBot is a a
series of automation conversations that can answer common questions
from your customers over Facebook Messenger. This could be to
explain what your product or service does, gather information, or
deliver helpful content.

With this ChatBot AddOn for WPBot and WoowBot you can
effectively turn your WordPress website as a central hub to respond
to any customer query instantly through your website and on
FaceBook page and FaceBook Messenger Live Customer Chat.

Both WPBot and WoowBot are the next Generation
ChatBot Plugins for WordPresswith some very
useful,
ready to usetools. Conversational user experience
is the future of technology. Enter ChatBots – a
new way of user interaction that allows your WordPress website to
connect with your users on a personal level both on your website
and on FaceBook while creating a more natural interaction that
mimics the physical world.

Why do I need a FaceBook Messenger bot?

Every day it’s becoming harder to reach your
audience. People open less email and social media is so noisy that
your organic reach is often about 10% of your audience. Facebook
Messenger ChatBot solve this problem by providing personalized and
automated, natural, AI powered conversations with your customers.
It is real-time, interactive, and has 80% open rates. You can also
use the ChatBot in conjunction with Live Human Chat support.

24/7/365the ChatBots can provide
Intelligentlive chat support and interact with
your users to provide
site search or product search, support, feedback,
eMail
or callback services. Increase
customer satisfaction, Collect
eMail addresses, reduce costs to scale and improve
the ability to engage users.

Facebook
ChatBot Features

Plug
and Play ChatBot for FaceBook

Usually, chatbots need extensive
training and integration.
Our ChatBots are plug n’ play.
If your website is in English language – you can
simply Install WPBot, set your email and you are ready to go. For
other languages – you can change all the bot
responses from the backend in 15 minutes. Of course, you have the
option to take it all the way and really make the ChatBot
intelligent with machine learning and AI using
DialogFlow
!

Artificial Intelligence & NLP

Our ChatBots are Intelligent.
Integrated with
Google’s Natural Language
Processing
(NLP) and AI through
DialogFlow. It is capable of
Small Talk, can carry on a conversation flow and
fulfill any reasonable request. The feature is optional and
initial training data is bundled with the plugin.

User Intent Detection from Natural Language Input

Users can
type naturallt like a human and our ChatBots Work Based on Two
Types of User Intents for Commands.

Predefined intentscan work without integration to
DialogFlow API and AI. These are readily available as soon as you
install the plugin and can be turned on or off individually.
Predefined Intent examples are Website Search (for WPBot), Product
search, eMail subscription, Call Me Back, Feedback Collection,
Frequently Asked Questions, Support eMail etc.

Custom intentsgive you the option to build a truly
human-like, intelligent and comprehensive chatbot. Build any type
of Intents and Responses (including rich message responses)
directly in DialogFlow and train the bot accordingly. When you
create custom intents and responses in DialogFlow, the FaceBook
Messenger ChatBot will display them when user inputs match with
your Custom Intents along with the responses you created. You can
also build Rich responses by enabling Facebook messenger Response
option.

In addition, you can also Enable Advanced Chained Question and
Answers using follow up Intents, Contexts, Entities etc. and then
have resulting answers from your users emailed to you. This feature
lets you create a series of questions in DialogFlow that will be
asked by the bot and based on the user inputs a response will be
displayed.

The FaceBook Messenger ChatBot also supports
Rich responses using Facebook Messenger
integration
and
Cardsinside the DialogFlow. This allows you to
display Images, Card, Quick Text Reply or Custom PayLoad inside the
ChatBot window.

FaceBook Messenger Live Chat Support and ChatBot all in One

The
FaceBook Messenger ChatBot supports FB page admin handover protocol
for bot and human mixed messaging. The ChatBot will be always
present to help the customer 24/7/365 instantly. But you, as the
FaceBook page admin, can monitor the user converstions with the
ChatBot from the FB page Inbox and hop into the conversation
anytime. As soon as you respond as the page admin, the ChatBot will
stop responding and hand over the converstaion control to you! This
creates the unique opprotunity to provide the best possible
support!

All of these will translate into a much higher rate of customer
conversions and increased sales.

This is the default user intent. The
ChatBot will conduct an advanced website or product search and try
to match user queries with your website contents and show results.

In-Chat
Support and Contact

The ChatBot provides support directly from
the Chat window. You can
add commonly asked questions(FAQ) and answers in
the backend that WPBot will display when the user goes to the FAQ
area. If the user does not find answers to his question in the FAQ,
he can opt to
send an emailto site admin by chatting!

Call Me Back

The Call
Me Back feature of this chat bot lets you get call requests from
your customers. The call request will be emailed to the admin. This
great feature allows you to collect prospective
customer’s phone number and allows you to call
them back at your conveniences.

Collect
Customer Feedback

Users can quickly select a Send Feedback
option and email about their shopping experience on your website.
Collect Customer Feedback and improve your eCommerce website with
WPBot.

FaceBook Messenger ChatBot Requirements

  • SSL: Your WordPress website needs to be served over HTTPS.
  • Individual or Business Verification: To get your app approved
    to use the FaceBook messanger, you will need to verify your
    identity as an Individual or Business. Individual verification can
    be done by simply submitting a scanned copy of your passport or
    other acceptable form of ID.

Why
Facebook Messenger Chatbot?

  • Developed by a company with 15+ years of experience. You can
    rely on us
  • Always up to date and under active development for new
    features
  • Extended documentation
  • Easy and Flawless Setup
  • Fully Responsive Templates
  • Unique Features
  • Quick, Reliable, No-nonsense and Friendly One-on-One
    Support

Version History

Version 1.2.0 
 Inception



























































































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